For personal premium users, once your premium membership has been activated, you will have a 15-day period to order a refund if you haven't downloaded more than 3 files during this premium period. For personal video premium users, once your premium membership has been activated, you will have a 15-day period to order a refund if you haven't downloaded more than 1 files during this Premium period. Just let us know and we'll give you a full refund. The refund for the permanent member is consistent with the above description, and all refunded images that the user has downloaded will be treated as a free user download, and you must use the image correctly in accordance with our free user's authorized scope. For enterprise premium users, there is no refund unless our fault. Please confirm the details before purchasing.
If you would like a refund, please contact: firstname.lastname@example.org
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